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1. Is DOJ making a decision about whether I get a license, approved for adoption or TrustLine Registry?

   DOJ serves as a pointer system referring licensing agencies to the original investigating agency for copies of the reports. The licensing agency conducting the background check is required to obtain the investigative report and make their own independent assessment of that individual [P.C. § 11170(6)(A)].
2. How do I find out if I have a Child Abuse report on file?

   See the CHILD ABUSE CENTRAL INDEX SELF INQUIRIES page for more information.
3. I was listed only as a victim of child abuse. Now that I am 18 can my name be removed from the Index?

   Yes, you should send a notarized letter including your name, address, social security number, and date of birth to DOJ requesting that your name be removed. [P.C. § 11170(f)]

   Send correspondence to:

   California Department of Justice Bureau of Criminal Information and Analysis Child Protection Program P. O. Box 903387 Sacramento, CA 94203-3870

4. Recently I went to court on a child abuse case and was found innocent due to an unsubstantiated report. Why is my name still on the CACI?

   Because the reporting agency reported it to DOJ as substantiated or inconclusive and the law states it has to be reported. Efforts to have your name removed should be directed to the reporting agency. The reporting agency must ask DOJ to remove the listing or the court order must direct DOJ to remove the listing.
5. Five years ago, a child abuse report listed as a suspect my younger brother who at the time resided with me. Will his past prevent me from obtaining a adoption/foster care license?

   Contact the County where the report was filed and/or the reporting agency responsible for your license or Community Care Licensing (California Department of Social Services).
6. My agency requires that my CACI search results be certified (notarized). How do I have this done?

   The California Secretary of State's office provides certification services. Please visit their web site at http://www.sos.ca.gov/business/regional.htm or call (916) 657-5448 for instructions.
7. Is a child abuse central index name clearance required for my employment if I am a school teacher, cafeteria worker, janitor or bus driver?

   Only if the school has a Department of Social Services licensed child care facility and provides child care assistance will the teacher and staff members be checked.

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1. How can an authorized investigating agency request information from CACI?

   The way to request the information is to fax in a Facsimile Inquiry for Child Abuse Central Index (BCIA 4084) and a response will be made via fax, telephone, or teletype.

   Authorized agencies may request information from CACI for the following purposes only:

   • Investigations of new child abuse allegations
   • Temporary/Emergency Placement of a child
   • Relative Placement
   • Non-Relative Placement - "Possible Matches" must be confirmed.
   • Long-Term Placement and/or Guardianship (Submit with copies of face sheet of Petition and/or Notice of Hearing) - "Possible Matches" must be confirmed.
2. What is the Confirmation Process?

   This is a process where the Child Protection Program staff requests information on previously submitted child abuse reports from the original investigating agency when an individual is undergoing a background check for the Department of Social Services or county child care licensing, and long-term placement and/or guardianship of a child. Upon return of confirmation, DOJ will serve as a pointer system, referring authorized agencies to the original investigating agency for copies of reports. The authorized agency conducting the background check is required to obtain the investigative report and make their own independent assessment (P.C. § 11170(6) (A)).

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1. How can an authorized out-of-state foster care or adoption agency make an inquiry of the California Child Abuse Central Index regarding prospective foster or adoptive parent(s) and any other adult(s) living in the home?

   See the Child Abuse Central Index Inquiries From Out-Of-State Foster & Adoption Agencies page for more information.
2. How can an out-of-state law enforcement agency make an inquiry of the California Child Abuse Central Index regarding investigations of known or suspected child abuse or neglect only?

   See the Child Abuse Central Index Inquiries From Out-Of-State Law Enforcement Agencies page for more information.
3. How can an out-of-state medical, educational, or other professional licensing agency make an inquiry of the California Child Abuse Central Index regarding clearance for potential employees?

   The Department of Justice is not currently authorized to process any out of state CACI inquiry requests that do not fall under one of the following categories:

   • Foster Care
   • Adoptive Care
   • Adult Residency in a Foster or Adoptive Care Home

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1. What is the Licensing/Adoption/TrustLine Process?

   Contact your Licensing/Adoption/TrustLine Registry worker.

   • DOJ is a repository of reports and acts as a tool for investigations and background checks. (P.C. § 11170(a)(2)).
   • All results (No Match & Possible Match) are sent to the authorized licensing agency.

   • The licensing agency conducting the background check is required to obtain the investigative report and make their own independent assessment (P.C. § 11170(6)(A)).

     In order to obtain a name clearance, authorized licensing agencies must use the 198/198A (may be submitted via LiveScan). A BCIA 4066 form is used for Adoption requests only. TrustLine requests are received via Department of Social Services and/or LiveScan.